Click the link and follow steps mentioned below 'Screen does not respond to touch, or responds intermittently' from the link.
While you respond to that, let's try these steps to resolve the issue. Have you tried any troubleshooting steps? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.). What is the product number of your device? Use this link to find it: No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: I would like to take a moment and thank you for using this forum, it is a great place to find answers.Īs I understand, your notebook touchscreen is not functioning, Press and hold the Power and Mute buttons at the same time. Press and hold the Power and Mute buttons (on the right side of the palm rest) for 810 seconds. Press and hold the Power and Beats buttons for 810 seconds.